Text block

Overview

The Text block delivers simple text messages to your customers. Each Text block appears as a single chat bubble, and can contain up to 320 characters.

You can add emojis and line breaks to give your Text blocks some personality and formatting 😎

Configuration

AI improvements

Click the Improve button to automatically rephrase your content with improved tone. This works in any of Ada’s supported languages. You can always edit the result until you’re happy with it.

Variations

Create variations of the same message to keep your content fresh. Your AI Agent will randomly select a variation to send to your customer.

Variations work best with content that shows up repeatedly in a conversation, like greetings. If your message contains essential information, make sure that information is in every variation.

AI-generated variations

Click the Create variations button to generate 3-5 variations using GPT. All generated variations are editable and removable. You can also click Add manually to write additional variations yourself.