For AI agents: a documentation index is available at the root level at /llms.txt and /llms-full.txt. Append /llms.txt to any URL for a page-level index, or .md for the markdown version of any page.
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HomeDocsAPI ReferenceMCP ServerChat SDKsRelease Notes
HomeDocsAPI ReferenceMCP ServerChat SDKsRelease Notes
  • Welcome
    • Getting started
    • Key concepts
    • Dashboard navigation
    • Agent logic
    • Improvement tactics
  • Knowledge
    • Content ingestion
    • Article management
  • Automation
    • Actions
    • Processes
    • Playbooks
    • Proactives
    • Greetings
    • Custom Instructions
    • Variables
  • Setup
    • Persona
    • Languages
      • About multilingual support
      • Language switching
      • Multilingual support setup
      • Manual translations
    • Redactions
  • Handoffs
    • Handoff management
    • Salesforce
    • Zendesk
  • Channels
    • Chat
    • Voice
    • Email
    • Social
    • Third party
  • Optimization
    • Testing
    • Conversations
    • Coaching
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Setup

Languages

Overview
Not sure where to begin? Explore our Getting started guidelines to set up your first AI Agent, review Key concepts to understand the essentials, or check out Improvement tactics to resolve issues and keep things running smoothly.

AI Agents use Knowledge sources to answer customer questions. The information you provide can be added in many supported languages, allowing your AI agent to assist customers in their preferred language.

This section covers the basics of multilingual support for your AI Agent. You’ll learn how to enable multiple languages, set a starting language, and allow customers to switch languages. It also explains how to manage manual translations to create a localized experience.

Languages

Have any questions? Contact your Ada team, or email us at help@ada.cx.

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About multilingual support

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