Testing
Overview
Not sure where to begin? Explore our Getting started guidelines to set up your first AI Agent, review Key concepts to understand the essentials, or check out Improvement tactics to resolve issues and keep things running smoothly.
Testing plays an important role in building a reliable AI Agent and is a key concept in Ada.
Before getting started to test your AI Agent, make sure its core elements—like Knowledge, Actions, and Processes—are in place. Other core features may also apply depending on your setup. To learn more, see the Getting started section.
This section covers how to test your AI Agent to make sure everything works as expected before going live. You’ll learn how to get started with testing, open the test chat in a new window or browser, impersonate different user types, and reset or end a test chat. These tools help you check your setup and fine-tune the experience for your customers.
