search_knowledge

Searches knowledge articles by keyword. Use this to check whether existing content covers a topic before suggesting new articles.

Example prompts

“Search for knowledge articles about returns.”
“Do we have any knowledge articles about shipping?”
“Find knowledge articles about password reset.”

Parameters

Parameter	Type	Description
`query`	string	Keyword or phrase to search for.

Response

Returns matching articles with:

Article ID.
Title.
Content snippet or excerpt.
Language.