ChatGPT
ChatGPT connects to the Ada MCP server over OAuth. A paid ChatGPT plan is recommended for higher usage limits.
Requirements
- A ChatGPT account at chatgpt.com.
- An Agent, Admin, or Owner role in your Ada dashboard.
Users with Read Only access cannot connect to the MCP server. If you need to upgrade your permissions, ask an Admin or Owner on your team to change your role.
Steps
- Open ChatGPT in your browser.
- Click your name in the bottom left.
- Click Settings.
- Click Apps.
- Scroll down and click Advanced settings.
- Toggle Developer mode to On.
- Click Create app just above the toggle.
- Fill out these values:
- Name: A name for this connection (for example, “Ada” or your company name).
- Description: A description that helps ChatGPT recognize when to use this connection (for example, “Use when asked about Acme Corp’s AI Agent data, CSAT, or conversation analytics”).
- MCP Server URL:
https://<your-ada-instance-domain>/api/mcp/oauth(see Authentication). - Authentication: OAuth.
- OAuth Client ID (Optional): Leave blank.
- OAuth Client Secret (Optional): Leave blank.
- Select the I understand and want to continue checkbox.
- Wait 5–10 seconds to be redirected to a page where you are asked to enter your Ada handle.
- Enter your Ada handle (the subdomain from your Ada instance URL), select your region from the dropdown, and click Continue to Login.
- Log in with your Ada credentials.
- Click Allow access on the authorization page.
- Wait 15–30 seconds for the connection to complete.
- Start asking ChatGPT questions about your Ada AI Agent. See the prompt library for inspiration.
Helping ChatGPT recognize your Ada connection: A descriptive app description (step 8) helps ChatGPT automatically detect when to use your Ada connection. If ChatGPT doesn’t use it automatically, manually add it: click the + icon in the chat bar → More → select your Ada app to ensure it’s used throughout that conversation.
Next steps
- Try a prompt from the prompt library.
- Review data privacy settings.
