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HomeDocsAPI ReferenceMCP ServerChat SDKsRelease Notes
HomeDocsAPI ReferenceMCP ServerChat SDKsRelease Notes
  • Introduction
    • Overview
    • Getting started
    • Authentication
    • Data privacy
    • Built-in prompts
    • FAQ
    • Troubleshooting
  • Tools
    • Overview
    • get_ada_configuration
    • get_ada_metric
    • get_available_filters
    • get_conversations
    • get_conversation
    • search_knowledge
    • search_coaching
    • get_improvement_guide
    • list_entities
    • propose_change
    • get_test_cases
    • get_test_runs
    • get_test_run_quota
    • send_feedback
  • Prompt library
    • Overview
    • Improvement recommendations
    • Quick health checks
    • Create visualizations
    • Diagnose performance issues
    • Identify optimization opportunities
    • Review configuration
    • Search knowledge and coaching
    • Test agent responses
    • Deep-dive analysis
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Prompt library

Identify optimization opportunities

Find areas with the biggest potential for improvement.

PromptWhat you’ll learn
”Review 50 unresolved conversation summaries from this week and identify patterns.”Common failure modes and themes across unresolved conversations.
”What are customers asking about that we’re not resolving well?”Topics where your knowledge base or playbooks may need improvement.
”Analyze conversations with CSAT scores of 1 or 2 from yesterday and suggest improvements.”Specific recommendations based on low-satisfaction conversations.
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