For AI agents: a documentation index is available at the root level at /llms.txt and /llms-full.txt. Append /llms.txt to any URL for a page-level index, or .md for the markdown version of any page.
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    • Work with scripted bots
    • Before you begin
    • Build and maintain your bot
    • Integrate Ada with other tools
      • Use Ada with Salesforce
      • Use Ada with Zendesk
      • Use Ada with other chat handoff tools
        • Configure and use Ada Glass for Intercom
        • Configure and use Ada Glass for Kustomer
        • Configure and use Ada Glass for Oracle
        • Configure and use Gorgias Ticketing
        • Configure and use the SendGrid app
        • Configure and use the ServiceNow app
        • Configure and use Sunshine Conversations
      • Use Ada with shipping support tools
      • Use Ada with scheduling tools
      • Use Ada with marketing tools
      • Use Ada with social media channels
      • Securely store API tokens using the Token Vault
      • Attach chat summaries to handoff transcripts
    • Use Ada with your website
    • Measure success
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Integrate Ada with other tools

Use Ada with other chat handoff tools

Don’t use Salesforce or Zendesk? No problem! Take advantage of one of our other chat handoff integrations.

Select a topic on the sidebar to get started.

Have any questions? Contact your Ada team, or email us at help@ada.cx.

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Configure and use Ada Glass for Intercom

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