For AI agents: a documentation index is available at the root level at /llms.txt and /llms-full.txt. Append /llms.txt to any URL for a page-level index, or .md for the markdown version of any page.
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    • Work with scripted bots
    • Before you begin
    • Build and maintain your bot
      • Work with blocks and apps
      • Train and manage Answers
      • Create conversations
        • Guide chatters through conversations using Answer flows and quick replies
        • Get started with campaigns
        • Start conversations using basic proactive campaigns
        • Start customizable interactions using advanced proactive campaigns
        • Start text conversations using Proactive Campaigns for SMS
        • Offer predictive suggestions for Answers as chatters type
        • Hand chatters off to a human agent
        • Allow chatters to access chat transcripts
      • Personalize conversations
      • Change your bot's look and feel
      • Test your bot
      • Manage your bot and your team
      • Understand the settings chatters can control
      • Create phone conversations with Voice
    • Integrate Ada with other tools
    • Use Ada with your website
    • Measure success
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Build and maintain your bot

Create conversations

Ready to take your chat experience to the next level? Learn how to create more structured and proactive conversations with your chatters.

Select a topic in the sidebar to get started.

Have any questions? Contact your Ada team, or email us at help@ada.cx.

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Guide chatters through conversations using Answer flows and quick replies

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