Ada release notes

Welcome to Ada's release notes. Scroll down to see a list of recent releases, or go to our list of tags to filter release notes by topic.

You can subscribe to updates with our RSS feed, or sign up to get news about updates directly in your inbox.

At the end of every week that has had at least one feature release, we'll send you an email on Friday at 11 a.m. Eastern to let you know about our last few releases.

Create custom redactions

July 31, 2024

We've made it easier to protect your customers' sensitive information. Now, you can use regular expressions to create matching patterns your AI Agent or bot can use to find sensitive information like credit cards and redact it. Redacted information stays within the conversation, is never visible in transcripts or audible in recordings, and never gets sent to an external LLM, APIs, or handoffs to human agents.

For more information, check out our Help Docs:

If you have a generative AI Agent, see Redact sensitive information.
If you have a scripted bot, see Create a custom redaction.