Improved formatting in AI-generated responses

We've made several improvements to your AI Agent's messages to make them more readable:

• When your knowledge base contains bold, lists, and links, your messages will contain that formatting too.
• Your AI Agent will now send additional links as separate messages, rather than including inline links in messages, so messages look consistent and clean between messaging channels.
• When you're creating structured content (e.g,. writing a Greeting or creating a Process), you can now use the Link block. For more information, see Create structured responses with Processes.