For AI agents: a documentation index is available at the root level at /llms.txt and /llms-full.txt. Append /llms.txt to any URL for a page-level index, or .md for the markdown version of any page.
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HomeDocsAPI ReferenceMCP ServerChat SDKsRelease Notes
HomeDocsAPI ReferenceMCP ServerChat SDKsRelease Notes
  • Introduction
    • Overview
    • Authentication
    • Versioning
    • Limits
    • Pagination
    • Errors
    • Migrate to V2
    • Changelog
  • Knowledge
    • Overview
    • Sources
    • Articles
    • Tags
  • End Users
    • Overview
    • Getting started
    • Developer guide
  • Integrations
    • Overview
    • Getting started
  • Conversations
    • Overview
    • Getting started
  • Webhooks
    • Overview
  • Data Compliance
    • Overview
  • Data Export
    • Overview
    • Getting started
    • Conversations
    • Messages
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Introduction

Changelog

June 20, 2024
June 20, 2024

New fields in the Data Export API

We have added multiple fields to the Data Export API. Click through to each object type to learn more:
  • Conversation object
    • agent_handle_time
    • bot_handle_time
    • record_last_updated
  • Message object
    • record_last_updated
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