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HomeDocsAPI ReferenceMCP ServerChat SDKsRelease Notes
HomeDocsAPI ReferenceMCP ServerChat SDKsRelease Notes
  • Introduction
    • Overview
    • Authentication
    • Versioning
    • Limits
    • Pagination
    • Errors
    • Migrate to V2
    • Changelog
  • Knowledge
    • Overview
    • Sources
    • Articles
    • Tags
  • End Users
    • Overview
    • Getting started
    • Developer guide
  • Integrations
    • Overview
    • Getting started
  • Conversations
    • Overview
    • Getting started
  • Webhooks
    • Overview
  • Data Compliance
    • Overview
  • Data Export
    • Overview
    • Getting started
    • Conversations
    • Messages
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Introduction

Changelog

October 31, 2023
October 31, 2023

Data Export API v1.3

Version 1.3 of the Data Export API now filters out data from conversations started through campaigns, where chatters didn’t engage with the bot by sending any messages or selecting any options. This way, we can provide data more consistently with the Analytics Dashboard.

Additionally, version 1.3 includes three new attributes for conversations that were sampled for Automated Resolution evaluation:

  • automated_resolution_classification
  • automated_resolution_classification_reason
  • inquiry_summary
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Clear conversation data by chatter ID

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