Delete all data associated with a chatter's email address

Deletes all data associated with the provided chatter's email address linked to the bot. Replace `example` with your agent's handle. A successful call returns the chatter's email supplied (null if email field was not supplied) in the request whose data will be deleted from Ada's systems. In order to ensure emails are properly linked to a chatter record, ensure the capture block validation when capturing email is set to `@ Email.`<br><br> **Note for multiple participant emails:** If you are requesting data deletion for one chatter’s email address and they are a participant in a conversation that has multiple email participants (i.e., Email thread with additional recipients in CC), the entire transcript will be deleted for all participants.

Deletes all data associated with the provided chatter’s email address linked to the bot. Replace example with your agent’s handle. A successful call returns the chatter’s email supplied (null if email field was not supplied) in the request whose data will be deleted from Ada’s systems. In order to ensure emails are properly linked to a chatter record, ensure the capture block validation when capturing email is set to @ Email.

Note for multiple participant emails: If you are requesting data deletion for one chatter’s email address and they are a participant in a conversation that has multiple email participants (i.e., Email thread with additional recipients in CC), the entire transcript will be deleted for all participants.

Authentication

AuthorizationBearer

Bearer authentication of the form Bearer <token>, where token is your auth token.

Request

This endpoint expects an object.

typeenumRequired

Type of data subject request. Must be set to ERASURE.

Allowed values:

emailstringOptional

Email of the chatter whose data you wish to delete from Ada's systems.

identifierslist of objectsOptional

List containing extra identifiers sent with the data subject request.

Response

The request was successfully ingested into Ada's system.

emailstring

Email of the chatter whose data you wish to delete from Ada's systems.

Errors

400

Bad Request Error

401

Unauthorized Error

500

Internal Server Error

502

Bad Gateway Error

503

Service Unavailable Error

504

Gateway Timeout Error

Bearer authentication of the form Bearer <token>, where token is your auth token.

This endpoint expects an object.

Type of data subject request. Must be set to ERASURE.

Email of the chatter whose data you wish to delete from Ada's systems.

List containing extra identifiers sent with the data subject request.

The request was successfully ingested into Ada's system.

Email of the chatter whose data you wish to delete from Ada's systems.

1	import requests
2
3	url = "https://example.ada.support/api/v1/data-subject-request"
4
5	payload = { "type": "ERASURE" }
6	headers = {
7	"Authorization": "Bearer <token>",
8	"Content-Type": "application/json"
9	}
10
11	response = requests.post(url, json=payload, headers=headers)
12
13	print(response.json())

1	import requests
2
3	url = "https://example.ada.support/api/v1/data-subject-request"
4
5	payload = { "type": "ERASURE" }
6	headers = {
7	"Authorization": "Bearer <token>",
8	"Content-Type": "application/json"
9	}
10
11	response = requests.post(url, json=payload, headers=headers)
12
13	print(response.json())