We have added the ability to create article tags (e.g,. "merchants," "customers," "promotions," etc.) in the Knowledge API. Then, on your Ada dashboard, you'll be able to use those tags to filter the articles on your Knowledge page, and set customized availability rules for them.

We have released the End Users API, which allows you to to update and manage your users’ data in real time. It also comes with webhook events you can subscribe to so you can keep track of changes to user profiles in Ada.