Session timeout | Ada | Documentation

For security purposes, your Ada dashboard session may end automatically due to time limits based on activity and session length. When your session expires, you’ll be logged out and will need to sign in again to continue using the dashboard.

How session timeout works

There are two types of timeouts that can log you out:

Eight-hour absolute session limit: Your session will end exactly eight hours after logging in, even if you’re still actively using it.
60-minute inactivity timeout: If you don’t interact with the dashboard for 60 minutes (for example, if the tab is inactive or you’re not actively engaging with it), you’ll be logged out automatically.

When either of these limits is reached, you’ll need to log back in to continue using the dashboard.

Tips for managing your session

To avoid losing work due to session expiration:

Save your work frequently: Don’t rely on auto-save features for important changes.
Plan for breaks: If you need to step away for a while, save your work and be prepared to sign in again.