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Ada release notes

Welcome to Ada's release notes. Scroll down to see a list of recent releases, or go to our list of tags to filter release notes by topic.

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More capture methods in Voice for Action inputs

If your AI Agent has an Action that requires a tricky input like an email address, or a really long order number, you can now configure additional input methods to get that information from callers. Now, you can configure individual Action inputs to accept spoken information, have callers respond to an SMS message, or use their dial pad to dial in a number.

For more information on these inputs and how to configure them in your AI Agent, see Configure caller inputs for Actions in voice conversations.

Add more knowledge to your AI Agent - by a lot

We've raised the limit on the number of articles you can have in your AI Agent from 6,000 to 50,000. You can power your AI Agents with even more knowledge and automatically resolve even more conversations!