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Ada release notes

Welcome to Ada's release notes. Scroll down to see a list of recent releases, or go to our list of tags to filter release notes by topic.

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At the end of every week that has had at least one feature release, we'll send you an email on Friday at 11 a.m. Eastern to let you know about our last few releases.

Change availability for your Guidance

You can now make individual pieces of Guidance available for specific customers, based on values associated with those customers' metavariables.

Your AI Agent automatically sets metavariables, either through the Embed script, or through information that it can capture through the customer's browser (e.g., in web chat) or from their phone number (if you have Voice enabled). Then, you can use those metavariable values to make availability rules for your Guidance.

For more information, see Customize your AI Agent's generative content with Guidance.