Skip to main content

Ada release notes

Welcome to Ada's release notes. Scroll down to see a list of recent releases, or go to our list of tags to filter release notes by topic.

You can subscribe to updates with our RSS feed, or sign up to get news about updates directly in your inbox.

Sign up for email notifications

At the end of every week that has had at least one feature release, we'll send you an email on Friday at 11 a.m. Eastern to let you know about our last few releases.

Introducing the new Knowledge Hub

You can now access the content of your connected CMS directly inside your dashboard on the brand-new Knowledge Hub page.

On the Knowledge Hub, you can turn on Article Suggestions, which returns relevant articles when the customer inquiry didn't match with any existing answers. Individual articles can be marked as enabled or disabled at your convenience to only surface articles that matter.

For more information, see Let chatters search your Zendesk or Salesforce knowledge base content.