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Your Ada AI Agent now provides clearer information when requesting permission to send text messages during voice conversations. When your AI Agent asks for SMS consent, it will specify that it wants to send a “single, one-time text message” rather than just a “text message”.
This improvement helps set clear expectations for customers about the nature of SMS communications they’ll receive, ensuring they understand they’re consenting to individual messages rather than ongoing text conversations.
Learn more about how SMS consent works in Voice conversations.
