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March 11, 2025

Enhanced Call Recording Playback Controls

We’ve introduced new playback speed and skip features to help you quickly review your Voice AI Agent or bot’s call recordings.

What’s new?

  • Adjust Playback Speed: Listen at 0.5x, 1x, 1.2x, 1.5x, or 2x speeds.
  • Skip in 15-Second Increments: Quickly jump backward or forward to find the most relevant moments.