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August 12, 2024

New callback events in Embed2

Three new events have been added to the subscribeEvent action in Embed2. With these events, you can provide a better experience after an AI Agent has handed the conversation off to a human agent:

Event keyTrigger
ada:agent:joinedAgent joined the conversation
ada:agent:leftAgent left the conversation
ada:conversation:messageEnd user received a message

If you’re using the Embed2 script, these events are immediately available. For the NPM package, update it to the latest version (1.7.17) to start using them.