For AI agents: a documentation index is available at the root level at /llms.txt and /llms-full.txt. Append /llms.txt to any URL for a page-level index, or .md for the markdown version of any page.
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Release notes

Welcome to Ada’s release notes. Scroll down to see a list of recent releases, or subscribe to get notified about updates.

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Receive a weekly email summary of releases every Friday at 11 a.m. Eastern, provided there has been at least one release that week.

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April 8, 2024
April 8, 2024
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Custom article tags

We have added the ability to create article tags (e.g,. “merchants,” “customers,” “promotions,” etc.) in the Knowledge API. Then, on your Ada dashboard, you’ll be able to use those tags to filter the articles on your Knowledge page, and set customized availability rules for them.

Article tags are available for all integrations that use the Knowledge API. It isn’t yet available for the out-of-the-box Zendesk or Salesforce integrations.