Automatic Reply Filtering for Email Conversations
Your AI Agent can now detect auto-reply emails in conversations and prevent loops between End User and AI Agent.
To learn more about the Auto-Reply Filter visit Help Docs.
You can now use Processes on Voice and Email
Your AI Agent can now uses Processes in Voice and Email to solve problems that require multiple, pre-defined steps.
Learn more about setting up a Process across your channels here: Create Workflows with Processes