Data ComplianceDelete Chatter Data

Delete all data associated with a chatter's email address

Deletes all data associated with the provided chatter’s email address linked to the bot. Replace example with your agent’s handle. A successful call returns the chatter’s email supplied (null if email field was not supplied) in the request whose data will be deleted from Ada’s systems. In order to ensure emails are properly linked to a chatter record, ensure the capture block validation when capturing email is set to @ Email.

Note for multiple participant emails: If you are requesting data deletion for one chatter’s email address and they are a participant in a conversation that has multiple email participants (i.e., Email thread with additional recipients in CC), the entire transcript will be deleted for all participants.

Headers

AuthorizationstringRequired

Bearer authentication of the form Bearer <token>, where token is your auth token.

Request

This endpoint expects an object.
typeenumRequired
Type of data subject request. Must be set to ERASURE.
Allowed values:
emailstringOptional
Email of the chatter whose data you wish to delete from Ada's systems.
identifierslist of objectsOptional
List containing extra identifiers sent with the data subject request.

Response

The request was successfully ingested into Ada's system.
emailstring or null
Email of the chatter whose data you wish to delete from Ada's systems.

Errors