Welcome to Ada’s release notes. Scroll down to see a list of recent releases.
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At the end of every week that has had at least one feature release, we’ll send you an email on Friday at 11 a.m. Eastern to let you know about our last few releases.
Updated Salesforce Knowledge integration
The Salesforce Knowledge integration has been updated to use External Client Apps with the Client Credentials OAuth flow. The new integration adds support for multiple Salesforce Knowledge connections, filtering synced articles by data category or locale, and automatically syncing Salesforce data categories as tags in Ada.
Customers who connected their Salesforce knowledge base before March 17, 2026 can continue using the existing integration. See Import articles from Salesforce Knowledge for migration steps.
