Chat widget browser requirements

The chat widget now supports Chrome 99, Edge 99, Firefox 97, and Safari 15.4 as its minimum desktop browser versions. On iOS, the minimum supported version is iOS 15.4 for Safari and in-app WebViews. On Android, the minimum supported version is 99 for Android System WebView or Chrome.

The chat widget runs in the device’s web engine. Android System WebView updates separately from the operating system through the Play Store.

See Browser support.


URL-triggered business events removed from Embed2

Ada removed automatic URL-triggered business events from the Embed2 Web SDK. Embed2 no longer fetches business-event definitions, and it no longer records an Event when a page URL matches a trigger condition. Existing integrations continue to load without code changes.

What changed

This release changes the following Embed2 behavior.

  • Embed2 no longer requests business-event definitions at start or on page navigation.
  • Embed2 no longer records an Event when the page URL matches a configured trigger condition.
  • The deprecated trackEvent action is unchanged. Calling it still resolves and has no effect.

The @ada-support/embed2 npm package publishes this change as version 1.16.0. There are no build-time or type-level breaking changes.