Multilingual voice conversations
Your AI Agent and scripted bot can now have conversations in non-English languages, including:
- Dutch
- French
- German
- Italian
- Spanish
- Swedish
Additionally, you can now configure region-specific dialects for the following languages:
- French
- Canada
- France
- English
- Australia
- Canada
- United States
- United Kingdom
- Spanish
- Spain
- United States
Choosing the dialect that your callers are most likely to use will help your AI Agent or bot more accurately transcribe their speech. You can also choose a speaking voice that matches the dialect of the region where you’re receiving calls.
For more information on multilingual voice, see:
- In your generative AI Agent, see Enable Voice in multiple languages.
- In your scripted bot, see Enable Voice in multiple languages.