Real-time conversation data in the Data Export API
Real-time conversation data in the Data Export API
The Conversations endpoint in the Data Export API (v2) now returns data in real time. Previously, conversation data took 24–48 hours to become available — now you can query for conversations as soon as they are created or updated.
If you’re already on v2, no changes are required on your end. You can simply start fetching data earlier if you’d like to take advantage of the reduced latency.
For more details, see the Data Export API documentation.