SET steps can search and reference Knowledge
Use reasoning SET steps in Playbooks can now store an answer from Knowledge in a variable. The step sends no message to the end user. A later step can check the variable and decide what the AI Agent sends or passes to another system.
What’s new
Two options appear under Knowledge in the @ menu of a Use reasoning SET step that resolves one variable.
- Search Knowledge. Select Search Knowledge to add a Search pill. When the step runs, the Agent searches Knowledge and writes the answer to the variable.
- Reference an article. Select an article to take the answer from its content.
The Agent writes the answer only when Knowledge states it. Otherwise the step writes its fallback value, or clears the variable when it has no fallback value. An IF/ELSE step with an Is not set condition can then branch on the result.
Availability rules apply to both options. Exact value SET steps and SET steps that resolve several variables do not support them.
Exclude page elements from a web import
You can now give a web import a list of CSS selectors. Before each page becomes an article, the scraper removes the elements that match them, such as a site footer that repeats on every page. The selectors apply from the next sync of the source.
A source takes up to 20 selectors, of up to 75 characters each. You cannot change them while a sync of the source runs. If the selectors would remove all of the content of a page, the page keeps its last imported version.
Where to set them
This section lists where you can set the selectors.
- The dashboard: in the Add website window or a source’s Settings window, open Advanced settings. Then enter one selector on each line in Exclude selectors. The info icon next to the field lists the selectors that you can use.
- The Knowledge API:
exclude_selectorsonPATCH /v2/knowledge/sources/{id}. Every source response returns it. - The MCP server:
exclude_selectorsinedit_agent_config. Only an owner or an admin can set it. - Ada CLI:
--exclude-selectorsand--clear-exclude-selectors.
For the supported selectors, see Web import.