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May 6, 2026

New message data in the Data Export API

The Messages endpoint in the Data Export API (v2) now exposes additional message data:

  • A new sms_consent_asked message type, indicating that an end user was asked to consent to receiving SMS messages.
  • A new sms_text field on the csat_shown message, returned when the CSAT survey was delivered via SMS. The field contains the exact text that was sent to the end user.

For more details, see the message object reference.