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March 3, 2026

Increased per-day rate limits for End Users and Conversations APIs

The per-day rate limit for the End Users API and Conversations API has been doubled from 30,000 to 60,000 requests per day.

This applies to:

  • All /v2/end-users/<end_user_id> endpoints
  • POST /v2/conversations/, GET /v2/conversations/<conversation_id>/, and POST /v2/conversations/<conversation_id>/end/

Per-minute (300) and per-second (30) limits are unchanged. No changes are required on your end.

For full rate limit details, see the End Users API and Conversations API documentation.