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If your AI Agent has an Action that requires a tricky input like an email address, or a really long order number, you can now configure additional input methods to get that information from callers. Now, you can configure individual Action inputs to accept spoken information, have callers respond to an SMS message, or use their dial pad to dial in a number.
For more information on these inputs and how to configure them in your AI Agent, see Configure caller inputs for Actions in voice conversations.
