> For clean Markdown of any page, append .md to the page URL.
> For a complete documentation index, see https://docs.ada.cx/release-notes/llms.txt.
> For AI client integration (Claude Code, Cursor, etc.), connect to the MCP server at https://docs.ada.cx/_mcp/server.

# Release Notes

## Entries

- [Release notes](https://docs.ada.cx/release-notes.md)
- [Availability rules for web import sources](https://docs.ada.cx/2026-09-28-web-import-availability-rules.md)
- [Email API accepts attachments](https://docs.ada.cx/2026-09-25-email-api-attachments.md)
- [API tool response time in the Conversation View](https://docs.ada.cx/2026-09-24-api-tool-response-time-in-conversations.md)
- [Suppress the CSAT survey with rules](https://docs.ada.cx/2026-09-23-csat-survey-suppression-rules.md)
- [Chat widget browser requirements](https://docs.ada.cx/2026-09-22-chat-widget-browser-requirements.md)
- [Dashboard tables remember your sort](https://docs.ada.cx/2026-09-21-tables-remember-sort.md)
- [Code tools: let a Playbook recover when a tool fails](https://docs.ada.cx/2026-09-18-code-tool-run-status.md)
- [MCP: roll out a change set to a slice of live traffic](https://docs.ada.cx/2026-09-15-mcp-changeset-rollouts.md)
- [AI Agent reads images sent over Email](https://docs.ada.cx/2026-09-14-ai-agent-reads-email-images.md)
- [MCP: create knowledge sources and file articles into them](https://docs.ada.cx/2026-09-11-mcp-knowledge-sources.md)
- [Run Simulations against change sets in the dashboard](https://docs.ada.cx/2026-09-10-simulations-by-change-set.md)
- [Configurable acknowledgment messages](https://docs.ada.cx/release-notes/2026/9/9.md)
- [Clear authentication in Playbooks](https://docs.ada.cx/release-notes/2026/9/8.md)
- [Glossary API is available](https://docs.ada.cx/2026-09-01-glossary-api.md)
- [Code tools: write and test a tool in the dashboard](https://docs.ada.cx/2026-08-31-code-tools-in-the-dashboard.md)
- [Code Tools: read a stored secret from an environment variable](https://docs.ada.cx/2026-08-27-code-tool-sensitive-variables.md)
- [MCP tools: connect your own MCP servers](https://docs.ada.cx/2026-08-26-mcp-tools.md)
- [Change sets: active limit raised to 20 per Agent](https://docs.ada.cx/2026-08-25-changesets-active-limit-raised.md)
- [Tools API keeps input and output ids across a rename](https://docs.ada.cx/release-notes/2026/8/24.md)
- [Code tools: run sandboxed Python inside a conversation](https://docs.ada.cx/2026-08-21-code-tools.md)
- [Campaign actions deprecated in Embed2](https://docs.ada.cx/release-notes/2026/8/20.md)
- [Callers can ask your Voice AI Agent to speed up or slow down](https://docs.ada.cx/release-notes/2026/8/18.md)
- [Slower read-backs for Voice confirmations](https://docs.ada.cx/release-notes/2026/8/17.md)
- [Ask steps can pull accepted values from a data source](https://docs.ada.cx/2026-08-14-playbooks-ask-dynamic-accepted-values.md)
- [MCP: Change sets — draft, test, promote, and revert Agent changes](https://docs.ada.cx/2026-08-13-mcp-change-sets.md)
- [Trusted senders for email](https://docs.ada.cx/2026-08-12-trusted-senders.md)
- [Localized Knowledge falls back within the same language](https://docs.ada.cx/2026-08-11-localized-knowledge-locale-fallback.md)
- [Adjustable speaking pace for Voice](https://docs.ada.cx/release-notes/2026/8/7.md)
- [Conversations API: opt-in Markdown formatting for custom channels](https://docs.ada.cx/2026-08-06-conversations-api-markdown.md)
- [Conversation start events for Playbooks](https://docs.ada.cx/2026-08-04-conversation-start-events.md)
- [Playbook and reply images can be driven by a Variable](https://docs.ada.cx/release-notes/2026/8/3.md)
- [Always-on AI Agent terms and User term aliases for Glossary](https://docs.ada.cx/2026-07-31-glossary-always-on-terms-and-aliases.md)
- [Increased bulk end-user deletion match limit](https://docs.ada.cx/2026-07-30-increase-bulk-end-user-deletion-match-limit.md)
- [Launch controls no longer reroute test chats](https://docs.ada.cx/2026-07-29-launch-controls-test-chat.md)
- [Custom Instructions API now generally available](https://docs.ada.cx/release-notes/2026/7/27.md)
- [Data Export API: last_agent fields now reflect the most recent handler](https://docs.ada.cx/2026-07-23-data-export-last-agent-activity.md)
- [Availability rules for Glossary](https://docs.ada.cx/2026-07-22-glossary-availability-rules.md)
- [See Glossary usage in the Conversation View](https://docs.ada.cx/2026-07-21-glossary-conversation-visibility.md)
- [MCP: polymorphic tool shape in get_ada_configuration and list_entities](https://docs.ada.cx/2026-07-20-mcp-polymorphic-tool-shape.md)
- [MCP: Voice capture and confirmation on Ask steps](https://docs.ada.cx/2026-07-16-mcp-voice-capture-confirmation.md)
- [Bulk End-User Deletion API](https://docs.ada.cx/release-notes/2026/7/14.md)
- [MCP Server connections are now listed and revoked per application](https://docs.ada.cx/2026-07-10-mcp-per-application-connections.md)
- [Manage MCP Server connections from the dashboard](https://docs.ada.cx/2026-07-09-mcp-connections-management.md)
- [Glossary changes now appear in the Audit log](https://docs.ada.cx/2026-07-08-glossary-audit-log.md)
- [Chronological order for agent arrays in the Data Export API](https://docs.ada.cx/2026-07-07-agent-array-chronological-order-data-export.md)
- [Glossary is now generally available](https://docs.ada.cx/2026-07-06-glossary-ga.md)
- [Article availability rules in the Knowledge API](https://docs.ada.cx/2026-07-03-kb-article-availability-rules.md)
- [Persona API now generally available](https://docs.ada.cx/release-notes/2026/7/2.md)
- [New knowledge articles and Playbooks fields in the Data Export API](https://docs.ada.cx/2026-06-30-used-articles-and-playbooks-data-export.md)
- [Audit log API](https://docs.ada.cx/release-notes/2026/6/29.md)
- [Consistent validation error details](https://docs.ada.cx/release-notes/2026/6/26.md)
- [Topic and Intent classifications in Data Export](https://docs.ada.cx/2026-06-24-classifications-data-export.md)
- [Filter conversations by moderation category](https://docs.ada.cx/2026-06-23-moderation-conversation-filter.md)
- [Genesys handoff integration](https://docs.ada.cx/release-notes/2026/6/22.md)
- [MCP role-based access control](https://docs.ada.cx/2026-06-18-mcp-rbac.md)
- [MCP: create coaching with propose_change](https://docs.ada.cx/2026-06-16-mcp-coaching-create.md)
- [Programmatic and headless control for the Web Chat SDK](https://docs.ada.cx/release-notes/2026/6/12.md)
- [Amazon Connect handoff documentation](https://docs.ada.cx/release-notes/2026/6/11.md)
- [Sunshine Conversations webhook config moved to the Social channel settings](https://docs.ada.cx/2026-06-08-sunshine-webhook-config-moved-to-social.md)
- [MCP: improvement guide, feedback tool, and propose_change confirmation](https://docs.ada.cx/2026-06-03-mcp-improvement-and-confirmation.md)
- [Conversations API channel filtering for the handoff-ended event webhooks](https://docs.ada.cx/release-notes/2026/6/1.md)
- [Rename API keys after creation](https://docs.ada.cx/release-notes/2026/5/27.md)
- [Voice expanded to 34 additional languages](https://docs.ada.cx/2026-05-26-voice-language-expansion.md)
- [Increased metadata size limit on End Users API](https://docs.ada.cx/release-notes/2026/5/19.md)
- [Data Export API now includes AI Agent tool selections](https://docs.ada.cx/2026-05-15-data-export-tool-selection.md)
- [New Coaching field in the Data Export API](https://docs.ada.cx/2026-05-11-used-coaching-data-export.md)
- [Apply Coaching directly from simulated conversations](https://docs.ada.cx/release-notes/2026/5/7.md)
- [New message data in the Data Export API](https://docs.ada.cx/2026-05-06-sms-csat-data-export.md)
- [External ID support on the End Users API](https://docs.ada.cx/release-notes/2026/4/30.md)
- [Channel filtering for Conversations API webhooks](https://docs.ada.cx/release-notes/2026/4/29.md)
- [Multi-turn simulations now available](https://docs.ada.cx/release-notes/2026/4/23.md)
- [Static user agent for web import](https://docs.ada.cx/2026-04-22-web-import-user-agent.md)
- [Configurable interstitial audio for Voice](https://docs.ada.cx/release-notes/2026/4/17.md)
- [Testing at Scale is now Simulations](https://docs.ada.cx/release-notes/2026/4/16.md)
- [AI-powered auto-reply detection for email](https://docs.ada.cx/release-notes/2026/4/15.md)
- [Reference Knowledge in Playbooks](https://docs.ada.cx/release-notes/2026/4/8.md)
- [Background Noise Cancellation for Voice](https://docs.ada.cx/2026-03-31-background-noise-cancellation.md)
- [Lightbox viewer for images in handoffs](https://docs.ada.cx/release-notes/2026/3/30.md)
- [Pre-greeting context and sensitive metadata for End Users API](https://docs.ada.cx/2026-03-26-pre-greeting-context-secure-metadata.md)
- [Updated Zendesk Guide integration](https://docs.ada.cx/release-notes/2026/3/25.md)
- [Amazon Connect Voice integration improvements](https://docs.ada.cx/2026-03-24-amazon-connect-metadata-and-transfer-status.md)
- [Connect Zendesk with Global OAuth](https://docs.ada.cx/2026-03-19-zendesk-global-oauth.md)
- [Updated Salesforce Knowledge integration](https://docs.ada.cx/2026-03-18-salesforce-knowledge-v2.md)
- [Disable presence messages on Social channels](https://docs.ada.cx/release-notes/2026/3/16.md)
- [Webhook management API](https://docs.ada.cx/2026-03-13-webhooks-management-api.md)
- [Increased email footer character limit](https://docs.ada.cx/2026-03-12-email-footer-character-limit.md)
- [Edit sync frequency and name for existing web sources](https://docs.ada.cx/2026-03-06-edit-web-import-settings.md)
- [View step-by-step reasoning for Playbook decisions](https://docs.ada.cx/2026-03-04-playbook-step-reasoning.md)
- [Increased per-day rate limits for End Users and Conversations APIs](https://docs.ada.cx/2026-03-03-increased-api-rate-limits.md)
- [Configure sync frequency for web sources](https://docs.ada.cx/2026-02-26-web-import-sync-frequency.md)
- [Real-time message data in the Data Export API](https://docs.ada.cx/2026-02-24-real-time-data-export-messages.md)
- [Basic UI conversation view deprecated](https://docs.ada.cx/release-notes/2026/2/12.md)
- [New filters for targeted analysis in MCP Server](https://docs.ada.cx/2026-02-10-mcp-server-filters.md)
- [Real-time conversation data in the Data Export API](https://docs.ada.cx/2026-02-06-real-time-data-export-conversations.md)
- [Conversations API now supports native Voice](https://docs.ada.cx/release-notes/2026/2/5.md)
- [Introducing a Refreshed Navigation Experience](https://docs.ada.cx/release-notes/2026/2/4.md)
- [Unified Reasoning Engine](https://docs.ada.cx/release-notes/2026/2/3.md)
- [Option to disable Multiple participant conversations in Email](https://docs.ada.cx/release-notes/2026/2/2.md)
- [Introducing Linked Playbooks](https://docs.ada.cx/2026-01-30-linked-playbooks.md)
- [Email CCs for Zendesk Handoffs](https://docs.ada.cx/release-notes/2026/1/29.md)
- [Voice conversation display name improvement](https://docs.ada.cx/release-notes/2026/1/26.md)
- [API Usage Report CSV export now contains valid JSON](https://docs.ada.cx/release-notes/2026/1/16.md)
- [Actions Usage Report renamed to API Usage Report](https://docs.ada.cx/release-notes/2026/1/9.md)
- [Real-Time Dashboards & Reports](https://docs.ada.cx/release-notes/2026/1/5.md)
- [Blocking email addresses now available](https://docs.ada.cx/release-notes/2025/12/15.md)
- [Cancel capture button label update](https://docs.ada.cx/release-notes/2025/12/9.md)
- [URL Form Encoded option added to Action builder](https://docs.ada.cx/release-notes/2025/12/2.md)
- [New Ticket Recipient Field on Zendesk Ticketing Block](https://docs.ada.cx/release-notes/2025/11/26.md)
- [Shared email address improvements for Zendesk Handoffs](https://docs.ada.cx/release-notes/2025/11/19.md)
- [Filter articles by availability rules for targeted knowledge management](https://docs.ada.cx/release-notes/2025/11/13.md)
- [Conversations API Developer guide](https://docs.ada.cx/release-notes/2025/10/30.md)
- [Configurable Session Timeouts now available](https://docs.ada.cx/release-notes/2025/10/14.md)
- [Conversations API is now available](https://docs.ada.cx/release-notes/2025/9/30.md)
- [Docs updates: Improvement tactics & best practices](https://docs.ada.cx/release-notes/2025/9/18.md)
- [Fetch Chat Metadata improvements](https://docs.ada.cx/release-notes/2025/9/8.md)
- [Enhanced Inquiry Summary and Reason for Classification](https://docs.ada.cx/release-notes/2025/9/3.md)
- [Chat settings update](https://docs.ada.cx/release-notes/2025/8/21.md)
- [Custom link protocols](https://docs.ada.cx/release-notes/2025/8/20.md)
- [Introducing an Email Conversation Length Limit](https://docs.ada.cx/release-notes/2025/8/11.md)
- [Support for Multiple Participants in Email Conversations](https://docs.ada.cx/release-notes/2025/8/6.md)
- [Introducing Playbooks](https://docs.ada.cx/release-notes/2025/7/31.md)
- [New Email Conversations CC field](https://docs.ada.cx/release-notes/2025/7/28.md)
- [New report: Proactive conversations](https://docs.ada.cx/release-notes/2025/7/24.md)
- [Improved SMS Consent Messaging for Voice Conversations](https://docs.ada.cx/release-notes/2025/7/17.md)
- [Localized Knowledge Articles](https://docs.ada.cx/release-notes/2025/7/16.md)
- [Improvements to Auto Reply Capabilities](https://docs.ada.cx/release-notes/2025/7/15.md)
- [New Customer Effort Score and Net Promoter Score survey questions](https://docs.ada.cx/release-notes/2025/7/11.md)
- [Autocapture variables now included in the Data Export API](https://docs.ada.cx/release-notes/2025/7/6.md)
- [Four new languages for African users](https://docs.ada.cx/release-notes/2025/6/3.md)
- [Find All Ada Docs and Release Notes in One Place!](https://docs.ada.cx/release-notes/2025/5/28.md)
- [Collect CSAT for Voice conversations](https://docs.ada.cx/release-notes/2025/5/9.md)
- [New End User profile fields](https://docs.ada.cx/release-notes/2025/5/7.md)
- [New chat window events in Embed2](https://docs.ada.cx/release-notes/2025/5/6.md)
- [Help Contents Moved](https://docs.ada.cx/release-notes/2025/5/5.md)
- [Refine your Coaching to optimize behavior](https://docs.ada.cx/release-notes/2025/4/28.md)
- [Coaching for Handoff Control](https://docs.ada.cx/release-notes/2025/4/15.md)
- [BCP 47 support in article upserts](https://docs.ada.cx/release-notes/2025/4/14.md)
- [New Homepage Analytics Dashboard](https://docs.ada.cx/release-notes/2025/3/17.md)
- [New SIP Integrations for Zendesk Talk, Gladly, and Cisco CUBE](https://docs.ada.cx/release-notes/2025/3/13.md)
- [Enhanced Call Recording Playback Controls](https://docs.ada.cx/release-notes/2025/3/11.md)
- [Transcript-Only Output on Fetch Chat Metadata Block](https://docs.ada.cx/release-notes/2025/3/7.md)
- [A New Way to Integrate Ada Voice with Aircall](https://docs.ada.cx/release-notes/2025/3/5.md)
- [Improved Transcript Summary](https://docs.ada.cx/release-notes/2025/2/27.md)
- [Validation added to reply_to field in Email Conversation API](https://docs.ada.cx/release-notes/2025/2/26.md)
- [Improved AR Calculation with Additional Grounding Factors](https://docs.ada.cx/release-notes/2025/2/24.md)
- [Integrations API](https://docs.ada.cx/release-notes/2025/2/18.md)
- [Launch Controls for Email](https://docs.ada.cx/release-notes/2025/2/12.md)
- [Engage your customers with Proactive Conversations](https://docs.ada.cx/release-notes/2025/2/3.md)
- [Automatic Intent Feedback for Coaching](https://docs.ada.cx/release-notes/2025/1/30.md)
- [Ada Chat UI Enhancements](https://docs.ada.cx/release-notes/2025/1/22.md)
- [New Speaking Voices for Ada Voice](https://docs.ada.cx/release-notes/2025/1/21.md)
- [Improved Conversational Experience](https://docs.ada.cx/release-notes/2025/1/17.md)
- [Teach your AI Agent with Coaching](https://docs.ada.cx/release-notes/2025/1/7.md)
- [New Enhancements to Topics Reporting](https://docs.ada.cx/release-notes/2024/11/26.md)
- [v2 API release](https://docs.ada.cx/release-notes/2024/11/25.md)
- [Knowledge Retrieval Optimization](https://docs.ada.cx/release-notes/2024/11/14.md)
- [New AI Agent typing indicator and footer in Chat](https://docs.ada.cx/release-notes/2024/11/11.md)
- [New Article and Actions Reporting in Ada!](https://docs.ada.cx/release-notes/2024/10/31.md)
- [New languages supported for translations](https://docs.ada.cx/release-notes/2024/10/29.md)
- [Smart Capture now lets callers provide numbers with their phone's keypad](https://docs.ada.cx/release-notes/2024/10/25.md)
- [Change Your Email Domain](https://docs.ada.cx/release-notes/2024/10/23.md)
- [Enhanced Control Over Autocapture Variables](https://docs.ada.cx/release-notes/2024/10/21.md)
- [Automatic Reply Filtering for Email Conversations](https://docs.ada.cx/release-notes/2024/10/15.md)
- [Make better availability rules](https://docs.ada.cx/release-notes/2024/10/8.md)
- [Create reliable content in Processes with blocks](https://docs.ada.cx/release-notes/2024/8/28.md)
- [New callback events in Embed2](https://docs.ada.cx/release-notes/2024/8/12.md)
- [New conversation topic fields](https://docs.ada.cx/release-notes/2024/8/9.md)
- [Improved AI Agent persona settings](https://docs.ada.cx/release-notes/2024/8/6.md)
- [Create custom redactions](https://docs.ada.cx/release-notes/2024/7/31.md)
- [Watch transcripts update with new messages as they happen](https://docs.ada.cx/release-notes/2024/7/15.md)
- [Create global keys to use with all of your Ada APIs](https://docs.ada.cx/release-notes/2024/7/8.md)
- [Your AI Agent can now respond to email inquiries!](https://docs.ada.cx/release-notes/2024/7/2.md)
- [New, highly realistic speaking voices now available for voice AI Agents and bots](https://docs.ada.cx/release-notes/2024/6/21.md)
- [New fields in the Data Export API](https://docs.ada.cx/release-notes/2024/6/20.md)
- [Create context-specific handoffs your AI Agent can trigger dynamically](https://docs.ada.cx/release-notes/2024/6/6.md)
- [Engage with your customers in their preferred language](https://docs.ada.cx/release-notes/2024/6/5.md)
- [Improvements to your AI Agent's generated topics](https://docs.ada.cx/release-notes/2024/5/30.md)
- [Use bold formatting in your Ada articles](https://docs.ada.cx/release-notes/2024/5/29.md)
- [Add IDs and metadata to sources in the Knowledge API](https://docs.ada.cx/release-notes/2024/5/23.md)
- [Multilingual voice conversations](https://docs.ada.cx/release-notes/2024/5/22.md)
- [Your AI Agent can now parse tables in your knowledge base](https://docs.ada.cx/release-notes/2024/5/14.md)
- [Filter articles in the Knowledge API](https://docs.ada.cx/release-notes/2024/5/9.md)
- [Use knowledge bases written in multiple languages](https://docs.ada.cx/release-notes/2024/4/30.md)
- [Improved formatting in AI-generated responses](https://docs.ada.cx/release-notes/2024/4/29.md)
- [CSAT survey improvements](https://docs.ada.cx/release-notes/2024/4/24.md)
- [New ways to add content to your AI Agent](https://docs.ada.cx/release-notes/2024/4/22.md)
- [Set variables for testing](https://docs.ada.cx/release-notes/2024/4/17.md)
- [Custom article tags](https://docs.ada.cx/release-notes/2024/4/8.md)
- [CSAT survey improvements in generative AI Agents](https://docs.ada.cx/release-notes/2024/4/5.md)
- [End user ID in the Data Export API](https://docs.ada.cx/release-notes/2024/3/27.md)
- [End User API release](https://docs.ada.cx/release-notes/2024/3/20.md)
- [Data Export API v1.4 release and other improvements](https://docs.ada.cx/release-notes/2024/3/19.md)
- [Secure your authentication tokens in the Token Vault](https://docs.ada.cx/release-notes/2024/3/13.md)
- [Change availability for your Guidance](https://docs.ada.cx/release-notes/2024/3/5.md)
- [More capture methods in Voice for Action inputs](https://docs.ada.cx/release-notes/2024/2/29.md)
- [Segment content based on a schedule](https://docs.ada.cx/release-notes/2024/2/28.md)
- [Voice available on Generative AI Agents](https://docs.ada.cx/release-notes/2024/2/1.md)
- [Authenticate Action calls using Oauth2 user sign-in](https://docs.ada.cx/release-notes/2024/1/30.md)
- [Change availability for Actions and knowledge articles](https://docs.ada.cx/release-notes/2024/1/29.md)
- [Find trends with generated conversation topics](https://docs.ada.cx/release-notes/2024/1/24.md)
- [Search and filter articles on the Knowledge page](https://docs.ada.cx/release-notes/2024/1/11.md)
- [Search for Action App blocks](https://docs.ada.cx/release-notes/2024/1/3.md)
- [Use up to 40 pieces of Guidance in your AI Agent](https://docs.ada.cx/release-notes/2023/12/13.md)
- [Roll out a secondary bot progressively](https://docs.ada.cx/release-notes/2023/12/12.md)
- [OpenAI voices available for voice bots](https://docs.ada.cx/release-notes/2023/12/5.md)
- [Introducing a new way to receive and transfer calls with your voice bot](https://docs.ada.cx/release-notes/2023/11/29.md)
- [Send SMS messages from a different phone number in your voice bot](https://docs.ada.cx/release-notes/2023/11/21.md)
- [Smart Capture block in voice](https://docs.ada.cx/release-notes/2023/11/17.md)
- [Knowledge API release](https://docs.ada.cx/release-notes/2023/10/31.md)
- [Action output names required](https://docs.ada.cx/release-notes/2023/10/27.md)
- [Updates to the Conversations view](https://docs.ada.cx/release-notes/2023/10/26.md)
- [Introducing Actions](https://docs.ada.cx/release-notes/2023/10/11.md)
- [Short description of the feature](https://docs.ada.cx/release-notes/2023/10/5.md)
- [Removing the Auto-training feature](https://docs.ada.cx/release-notes/2023/9/26.md)
- [Introducing Guidance](https://docs.ada.cx/release-notes/2023/9/25.md)
- [Introducing Automated Resolution](https://docs.ada.cx/release-notes/2023/9/18.md)
- [Minor updates to improve dashboard security](https://docs.ada.cx/release-notes/2023/9/11.md)
- [Updated Zendesk messaging ticket source](https://docs.ada.cx/release-notes/2023/8/31.md)
- [Custom vocabulary for your voice bot](https://docs.ada.cx/release-notes/2023/8/23.md)
- [Interactive buttons in WhatsApp](https://docs.ada.cx/release-notes/2023/8/8.md)
- [Reduced latency in Voice](https://docs.ada.cx/release-notes/2023/7/27.md)
- [Improvements to Voice](https://docs.ada.cx/release-notes/2023/7/18.md)
- [New Zendesk messaging ticket source](https://docs.ada.cx/release-notes/2023/6/28.md)
- [Removed character limit for Answer Utilities output](https://docs.ada.cx/release-notes/2023/6/23.md)
- [More concise Fetch Chat Metadata block content](https://docs.ada.cx/release-notes/2023/5/23.md)
- [Provide callers choice using the Quick Replies block in Voice](https://docs.ada.cx/release-notes/2023/5/15.md)
- [Introducing the new Knowledge Hub](https://docs.ada.cx/release-notes/2023/5/11.md)