> For clean Markdown of any page, append .md to the page URL.
> For a complete documentation index, see https://docs.ada.cx/llms.txt.
> For AI client integration (Claude Code, Cursor, etc.), connect to the MCP server at https://docs.ada.cx/_mcp/server.

# Updated Zendesk Guide integration

The Zendesk Guide knowledge integration has been updated with new capabilities.

## New features

* **Article tags**: Import Zendesk article labels as tags in Ada to make filtering and segmenting knowledge content easier.
* **Private articles**: Sync articles that are only accessible to authenticated Zendesk users by providing a login email during setup.
* **Multiple help centers**: Connect more than one Zendesk help center to a single AI Agent.

## Migration

If you connected your Zendesk help center before March 25, 2026, the existing integration continues to work. Migration is required only to access the new features above.

See [Import articles from Zendesk Guide](/docs/knowledge/content-ingestion/knowledge-integration#import-articles-from-zendesk-guide) for setup and migration instructions.