> For clean Markdown of any page, append .md to the page URL.
> For a complete documentation index, see https://docs.ada.cx/release-notes/2024/7/31/llms.txt.
> For AI client integration (Claude Code, Cursor, etc.), connect to the MCP server at https://docs.ada.cx/_mcp/server.

# Create custom redactions

We've made it easier to protect your customers' sensitive information. Now, you can use regular expressions to create matching patterns your AI Agent or bot can use to find sensitive information like credit cards and redact it. Redacted information stays within the conversation, is never visible in transcripts or audible in recordings, and never gets sent to an external LLM, APIs, or handoffs to human agents.

For more information, check out our Help Docs:

* If you have a generative AI Agent, see [Redact sensitive information](/docs/setup/redactions/redaction-settings).