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# Test agent responses

Create, update, and delete test cases, and trigger test runs to validate Agent behavior before changes go live.

| Prompt                                                                                                            | What it does                                                    |
| ----------------------------------------------------------------------------------------------------------------- | --------------------------------------------------------------- |
| "Create a test case for 'I want to cancel my subscription' on the web channel."                                   | Creates a new test case with the specified message and channel. |
| "Update my expected outcomes to check that the Agent offers a retention discount before processing cancellation." | Refines evaluation criteria on an existing test case.           |
| "Delete test cases that are no longer relevant after the refund policy change."                                   | Removes outdated test cases.                                    |
| "Run tests for all my billing-related test cases."                                                                | Triggers test execution and returns pass/fail results.          |
| "Rerun my last test run."                                                                                         | Re-executes the most recent test run.                           |
| "Based on my production conversations, create test cases for the top 5 unresolved topics."                        | Analyzes conversation data and creates targeted test cases.     |