> For clean Markdown of any page, append .md to the page URL.
> For a complete documentation index, see https://docs.ada.cx/llms.txt.
> For AI client integration (Claude Code, Cursor, etc.), connect to the MCP server at https://docs.ada.cx/_mcp/server.

# Search knowledge and coaching

Find existing content before making changes.

| Prompt                                              | What you'll learn                                           |
| --------------------------------------------------- | ----------------------------------------------------------- |
| "Search for knowledge articles about returns."      | Existing articles covering return-related topics.           |
| "Do we have any knowledge articles about shipping?" | Whether specific topics are covered in your knowledge base. |
| "What coaching do we have for refund scenarios?"    | Existing coaching rules for handling refund requests.       |
| "Find coaching related to password reset."          | Coaching that applies to password-related conversations.    |