> For clean Markdown of any page, append .md to the page URL.
> For a complete documentation index, see https://docs.ada.cx/llms.txt.
> For AI client integration (Claude Code, Cursor, etc.), connect to the MCP server at https://docs.ada.cx/_mcp/server.

# Diagnose performance issues

Investigate patterns by pulling summaries and metadata to understand what's driving outcomes.

| Prompt                                                                     | What you'll learn                                              |
| -------------------------------------------------------------------------- | -------------------------------------------------------------- |
| "Why did the AR drop yesterday?"                                           | Root causes behind a sudden performance change.                |
| "Show me conversation summaries with low CSAT scores from last week."      | Conversations where customers had a negative experience.       |
| "Which topics contributed the most to unresolved conversations this week?" | Common themes in conversations the Agent struggles to resolve. |
| "Show me where the Agent is handing off most often and why."               | Common handoff triggers and their root causes.                 |