Skip to main content

Test your bot


Your Ada Test Bot is your secret weapon in ensuring your answer flows are crisp, clean, and accurate, as it allows you to test your answers before making them available to your customers.

There are two ways to access the Test Bot. The first is via the Test Bot button in the lower left side panel of your Ada dashboard, and the second is the Test Answer button within an Answer. In both cases, you can type your question in the field that says Message..., and press Enter to see how the bot's Answers render in the chat window.

Test your bot

The Test Bot button is always available in the lower left side panel of your Ada dashboard. Clicking it will launch the Test Bot, allowing you the ability to interact with the bot as your chatters do, replicating their experience and testing out your flows.

Test your current Answer

The Test Answer button within an Answer is a great option when you are creating child Answers, as it allows you to test that specific Answer within your Test Bot, without having to navigate through complicated Answer flows to access it. Once an Answer has been saved, you will have the option to click the Test Answer button at the bottom of your Answer editor to launch your Test Bot, so you can automatically load the Answer you were just interacting with.

Manage your Test Bot's settings

To access your Test Bot’s settings, click the More options icon test-bot-more-options-icon.png. Modifying any of these settings will apply to this Test Bot only, and will not impact the Test Bots of other Bot Managers within your organization.

  • Open in a new window

    Open your Test Bot in a separate browser window.

  • Copy URL

    Copy your Test Bot's URL to your clipboard. You can use this URL to test your bot in any browser window, even if you're not logged into Ada.

  • Include inactive Answers in test

    Turn this toggle off to exclude hidden Answers from the Test Bot. By default, hidden Answers appear in the Test Bot. For more information, see Control whether chatters can see certain Answers.


Reset or end your chat

Clicking the Refresh icon resets your Test Bot in alignment with your chatter persistence settings. More on that is available here: Chatter Persistence.

When you are done testing and ready to return to your dashboard, click anywhere outside the Test Bot to exit.

Have any questions? Contact your Ada team—or email us at