> For clean Markdown of any page, append .md to the page URL.
> For a complete documentation index, see https://docs.ada.cx/docs/optimization/llms.txt.
> For AI client integration (Claude Code, Cursor, etc.), connect to the MCP server at https://docs.ada.cx/_mcp/server.

# Optimization

## Docs

- [Testing](https://docs.ada.cx/docs/optimization/testing.md): Overview
- [Interactive Testing](https://docs.ada.cx/docs/optimization/testing/interactive-testing.md)
- [Simulations](https://docs.ada.cx/docs/optimization/testing/simulations.md)
- [Mock API tools](https://docs.ada.cx/docs/optimization/testing/simulations/mock-api-tools.md)
- [Best practices](https://docs.ada.cx/docs/optimization/testing/simulations/best-practices.md)
- [Change sets](https://docs.ada.cx/docs/optimization/change-sets.md)
- [Conversations](https://docs.ada.cx/docs/optimization/conversations.md): Overview
- [Resolution rate optimization](https://docs.ada.cx/docs/optimization/conversations/resolution-rate-optimization.md)
- [Response training](https://docs.ada.cx/docs/optimization/conversations/response-training.md)
- [Conversation identifiers and persistence](https://docs.ada.cx/docs/optimization/conversations/conversation-identifiers-and-persistence.md)
- [Data export](https://docs.ada.cx/docs/optimization/conversations/data-export.md)
- [Coaching](https://docs.ada.cx/docs/optimization/coaching.md): Overview
- [Coaching tools](https://docs.ada.cx/docs/optimization/coaching/coaching-tools.md)
- [Best practices](https://docs.ada.cx/docs/optimization/coaching/best-practices.md)
- [Intent Intelligence](https://docs.ada.cx/docs/optimization/performance/intent-intelligence.md): Overview
- [Topic and Intent analysis](https://docs.ada.cx/docs/optimization/performance/intent-intelligence/topic-and-intent-analysis.md)
- [Topic and Intent classification at handoff](https://docs.ada.cx/docs/optimization/performance/intent-intelligence/topic-and-intent-classification-at-handoff.md)
- [Best practices](https://docs.ada.cx/docs/optimization/performance/intent-intelligence/best-practices.md)
- [Reports](https://docs.ada.cx/docs/optimization/performance/reports.md): Overview
- [Performance reports](https://docs.ada.cx/docs/optimization/performance/reports/performance-reports.md)
- [CSAT survey](https://docs.ada.cx/docs/optimization/performance/csat-survey.md): Overview
- [CSAT survey configuration](https://docs.ada.cx/docs/optimization/performance/csat-survey/csat-survey-configuration.md)
- [Personalization data](https://docs.ada.cx/docs/optimization/personalization/personalization-data.md)
- [Best practices](https://docs.ada.cx/docs/optimization/personalization/best-practices.md)