> For clean Markdown of any page, append .md to the page URL.
> For a complete documentation index, see https://docs.ada.cx/docs/handoffs/handoff-management/blocks/text-block/llms.txt.
> For AI client integration (Claude Code, Cursor, etc.), connect to the MCP server at https://docs.ada.cx/_mcp/server.

# Text block

## Overview

The Text block delivers simple text messages to your customers. Each Text block appears as a single chat bubble, and can contain up to 320 characters.

You can add emojis and line breaks to give your Text blocks some personality and formatting 😎

![](/_fern-img/cbe2f36c466fc9a0233c2485df57427b3df876ec12a8dc1ee6c7e1978ab10862.webp)![](/_fern-img/04c03e9b9a109cbb55d1a0f397ddceaf7c689f84ce56fdd5934abacc31743dce.webp)

## Configuration

### AI improvements

Click the **Improve** button ![](/_fern-img/8ced97060689039623375bbc5a33ac8335fe81b2273c2668a9310d616d09fc3e.webp) to automatically rephrase your content with improved tone. This works in any of Ada's supported languages. You can always edit the result until you're happy with it.

![](/_fern-files/ada.docs.buildwithfern.com/49c102102569946a2a1fe1a5a2f303d3eb0370cf524c5990ba65a7d3fb6e584b/versions/assets/image/uuid-4b6f45cb-929c-3319-14b9-2524c8aa0952.gif)

### Variations

Create variations of the same message to keep your content fresh. Your AI Agent will randomly select a variation to send to your customer.

Variations work best with content that shows up repeatedly in a conversation, like greetings. If your message contains essential information, make sure that information is in every variation.

![](/_fern-img/c1a87ce0e79fb2cb400963d260181cd03cd9309919694fe3c2cdeb64ccef9246.webp)

### AI-generated variations

Click the **Create variations** button to generate 3-5 variations using GPT. All generated variations are editable and removable. You can also click **Add manually** to write additional variations yourself.

![](/_fern-files/ada.docs.buildwithfern.com/73d46f6b2245c7ebf6f33d402a8be069a5cb90899263d0c5c0766bd841e96e35/versions/assets/image/uuid-4fa4c84c-9761-74a7-db52-10ba11ae44e7.gif)

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Have any questions? Contact your Ada team, or email us at [](mailto:help@ada.cx?subject=Help%20Docs%20inquiry).