> For clean Markdown of any page, append .md to the page URL.
> For a complete documentation index, see https://docs.ada.cx/llms.txt.
> For AI client integration (Claude Code, Cursor, etc.), connect to the MCP server at https://docs.ada.cx/_mcp/server.

# Chat

> **Warning**
>
> Ada has deprecated Chat. Messaging fully replaces Chat on December 15, 2026. Read [Introducing Messaging](https://docs.ada.cx/2026-09-30-introducing-messaging) to learn how to migrate.

This section remains available for legacy Chat installations. To move your AI Agent, follow [Migrating to Messaging](/docs/channels/messaging/migrating-to-messaging).

> **Tip**
>
> **Not sure where to begin?** Explore our [Getting started](/docs/welcome/getting-started) guidelines to set up your first AI Agent, review [Key concepts](/docs/welcome/key-concepts) to understand the essentials, or check out [Improvement tactics](/docs/welcome/improvement-tactics) to resolve issues and keep things running smoothly.

Ada Chat can be embedded into a website or mobile app, making it easy for customers to interact with your AI Agent. Chat is a core [channel](/docs/channels/chat) that provides a smooth way to engage users and automate support.

> **Note**
>
> Before setting up Chat, make sure your AI agent’s core elements—like [Knowledge](/docs/knowledge), [Actions](/docs/automation/tools/api-tools), and [Processes](/docs/automation/processes)—are in place. Other core features may also apply depending on your setup.

This section covers how to set up and manage the Chat channel for your AI Agent. You’ll learn how to [get started with chat](/docs/channels/chat/chat-onboarding), [customize your AI Agent’s branding](/docs/channels/chat/chat-configuration/appearance-settings), and [configure chat settings](/docs/channels/chat/conversation-experience). It also explains how to [embed Ada on your website or app](/docs/channels/chat/chat-configuration/installation), [restrict access to approved domains](/docs/channels/chat/chat-configuration/launch-options#website-restrictions), [manage Launch Controls](/docs/channels/chat/chat-configuration/launch-options), and ensure [browser compatibility](/docs/channels/chat/chat-onboarding#browser-support). You can use these settings to create a smooth chat experience for your customers.

![Chat](/_fern-img/4edf6e8c782439c25294abbb7f8737961913fbd1e1c3b5bece7cf4a1e6100fc8.webp)

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Have any questions? Contact your Ada team, or email us at [](mailto:help@ada.cx?subject=Help%20Docs%20inquiry).